Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.

Information you provide to us:

  • Contact information (name, email address, phone number)
  • Account credentials (username, password)
  • Payment information (billing address, payment method details)
  • Communications with us (support requests, feedback)

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services. Specifically, we use your information to:

  • Provide and deliver our utility software and internet services
  • Process transactions and send related information
  • Send technical notices, updates, and support messages
  • Respond to your comments and questions
  • Monitor and analyze trends and usage
  • Prevent fraudulent transactions and enhance security

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy:

  • Service providers who assist us in operating our services
  • When required by law or to protect our rights
  • In connection with a business transfer or acquisition

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access and portability of your personal information
  • Correction of inaccurate or incomplete information
  • Deletion of your personal information
  • Restriction of processing in certain circumstances
  • Objection to processing based on legitimate interests

7. Cookies and Tracking

We use cookies and similar tracking technologies to collect information about your browsing activities and to improve our services. You can control cookie settings through your browser preferences.

8. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email: contact@heapstack.xyz
Address: 30 N Gould St Ste R, Sheridan, Sheridan County, WY 82801 US

Last updated: October 8, 2025